Lynsey Jackson
Activity overview
Latest activity by Lynsey Jackson
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Lynsey Jackson created an article,
What's involved in shutting down old Sitecore environments?
Overview: Once your sites are launched on the Dataweavers platform, you will typically decommission your legacy Sitecore environments. This task is not included in the Dataweavers onboarding proces...
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Lynsey Jackson created an article,
Performance and load testing
During onboarding (and at other times as required) we undertake performance and load testing to provide an indication of potential issues in your environment. Pre-go live testing We carry out testi...
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Lynsey Jackson created an article,
What's involved in a content and code freeze during onboarding or upgrading?
In preparation for the move to your upgraded environment, we typically implement a code freeze 3 days prior to user acceptance testing (UAT) commencing. At the same time, we will sync the latest co...
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Lynsey Jackson created an article,
How to share backup files with Dataweavers
Backup files such as those for databases or web sites should be shared securely using the below steps. Using a file system such as OneDrive, SharePoint or Box should be avoided altogether. Provid...
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Lynsey Jackson created an article,
Userback UAT process
During the UAT testing phase, we require you to validate the deliverables and key functionality through an online feedback tool called Userback. Userback is a tool integrated into your browser by a...
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Lynsey Jackson created an article,
How to create an Azure DevOps organisation
Once Azure subscriptions are set up, it's time to create an Azure DevOps organization. It's best if the designated Azure 'Owner' creates the organization in order to maintain Owner status. The owne...
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Lynsey Jackson created an article,
Sitecore Product Support Lifecycle
The Sitecore Product Support Lifecycle is an organized framework to deal with the software product lifecycle. Organizations using Sitecore solutions need to be aware of the Lifecycle to ensure th...
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Lynsey Jackson created an article,
Sitecore platform and application configuration management
Our philosophy is that all configurations should be source controlled and encapsulated as a deployable, repeatable artifact, just as it is with application code. A great question that can ascertain...
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Lynsey Jackson created an article,
Uptime Service Level Agreements, outages and the alert process
Uptime Service Level Agreements Your contract with Dataweavers provides for certain uptime SLAs. This is typically either 99.9%, 99.95% or 99.99%. By definition, this means we allow a certain numb...
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Lynsey Jackson created an article,
Dataweavers support models and Service Level Agreements (SLA)
The Dataweavers support model is an SLA-backed model that covers P1 through P4-type events. Our support model, with an SLA backing both page load time as a guarantee and 24/7 uptime monitoring, is ...
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